Privacy Policy

At ODIŚHO, your privacy matters. We collect personal information — such as your name, phone number, and email address — only when you voluntarily provide it through forms, bookings, or direct contact. We use this information solely to communicate with you, provide services, and improve your experience with us.

We do not sell or share your personal details with third parties, unless required by law. Your information is stored securely and handled with care.

For any concerns or data access requests, please contact us at info@odisho.com.au.

Terms & Conditions

By using our services, you agree to the following terms:

• Curtains provided for alteration must be clean and ready for work.

• Quotes are valid for 14 days from the date of issue.

• A 50% deposit may be required for large or commercial orders.

• Turnaround times are estimated at booking and may vary during busy periods.

• We are not liable for pre-existing faults or damage to client-supplied fabrics.

We reserve the right to update these terms without prior notice.

Refund Policy

Your satisfaction is important to us. If you're not happy with the outcome of your curtain service, please notify us within 7 days of receiving your item.

• Refunds or alterations may be offered for craftsmanship issues.

• No refunds are provided for change of mind or incorrect measurements supplied by the client.

• Items returned via post must be in original, unused condition.

To start a refund or revision request, contact us at info@odisho.com.au with your order details.

Shipping Policy

We support both local drop-off and delivery via courier or Australia Post.

• Return shipping is the responsibility of the customer unless agreed otherwise.

• We recommend tracked shipping for all orders.

• ODIŚHO is not liable for delays or damage caused by third-party couriers.

For any questions about shipping or handling, feel free to reach out before posting.